Data of the website's owner:

TAMGA IE
ADDRESS: Erimbetova street 58, 160006 Shymkent, Kazakhstan
CONTACT: WhatsApp +77008718077 | Email: support@thetamga.com
MAIN PURPOSE: Selling clothing & accessories

Privacy Policy

tamğa operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). tamğa is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, perform our contract with you, process your payments, fulfill your orders, remember your preferences and items you are interested in, send account notifications, process returns, exchanges or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a customized shopping experience for you.
  • Marketing and Advertising: We use your personal information to send marketing, advertising and promotional communications by email, text, or postal mail, and to show you online ads for products or services based on your activity on the Services.
  • Security and Fraud Prevention: We use personal information to authenticate your account, provide secure payment and shopping, detect or investigate fraud, protect public safety, and secure our services.
  • Communicating with You: To provide customer support and maintain our business relationship with you.
  • Legal Reasons: To comply with law, respond to valid legal requests, participate in civil proceedings, and enforce or investigate violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, including:

  • With Shopify, vendors, and other third parties performing services on our behalf.
  • With business and marketing partners to provide marketing services and advertisements.
  • When you direct, request, or consent to disclosure, such as for shipping products or social media integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, or to enforce rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services to provide and improve them. Information you submit is shared with Shopify and third parties that may be outside your country to provide and improve the Services. Shopify may use personal information for enhanced features across merchants and stores. You can review your rights regarding Shopify data at Shopify Privacy Portal.

Third Party Websites and Links

The Services may include links to third-party websites. We are not responsible for the privacy or security of these sites or any information shared on them.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

Security and Retention of Your Information

No security measures are perfect. Information you send may not be secure during transit. We retain personal information as needed for account maintenance, providing services, legal obligations, resolving disputes, or enforcing contracts.

Your Rights and Choices

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right of Portability
  • Managing Communication Preferences

You may exercise these rights through the Services or by contacting us at WhatsApp +77008718077 or Email support@thetamga.com.

International Transfers

Your personal information may be stored or processed outside your country. Transfers comply with recognized legal mechanisms such as Standard Contractual Clauses where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes.Revised versions will be posted on this website.

Contact

For questions or to exercise your rights, contact us via WhatsApp +77008718077 or Email support@thetamga.com.